New Main Menu / Papa Smurfs Recover Village / Do not Uninstall

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22 comments

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    Oviedoladybug

    Thank You Francis

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    Monica Isabel Flora Alves Ramalho

    Perdi a minha vila ao desinstalar um programa que nem estava relacionado com a vila. Estava perto do 50 nível e agora tudo começou de novo. Não é justo! Perdi imenso tempo da minha vida com este jogo. E também já não é a primeira vez que acontece, passou -se o mesmo no ipad. Acho que isto está feito para se gastar dinheiro e principalmente tempo.

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    Jasonlizee

    Hello Francis! My game is still messed up from the last time I messaged you 8 months ago! Unfortunately none of the Papa quests work...it’s been an unresolved issue for over 4 years now. I did everything you unknowingly knew the answers to. When all issues are resolved feel free to contact me. Make sure your ideas work before messaging me...get in touch with game coordinators so that the message you send me is legit. There has to be a reimbursement for all time and quests lost!

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    Jasonlizee

    Francis! My game is still messed up like usual. Still waiting for the same Papa smurf big fixes...it’s only about 4 years in the running!!! Not sure what’s going behind the scenes of the franchise? Looks like nothing to me.

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    Sdirt84

    My game is not letting me open it.it says connecting to download server then nothing or trying to get resources

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    u_hagedorn

    Nachdem ich das Symbol unten links gedrückt hatte, wurden die Menüeleisten auf der rechten Seite nicht angezeigt. Wie geht es jetzt weiter ????

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    Francis B

    @u_hagedorn thanks for the contact, at the top of the page you should be able to submit a ticket, please do this anc contact in English, I will then check out your issue and see what is going on.

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    Sandria Carter

    My game doesn't show any cloud saves on my phone but it does on my tablet. I want it on my phone any ideas?

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    Will Best (Edited )

    I was playing smurfs when my game reset, this is the third time this has happened to me and is getting annoying as I was lvl 51 and unlocked most bonus items I’m happy that I didn’t waste money on smurfberrys.

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    Rashanya grace

    If I purchased some items with my smurf berries why are my items not there after I redoenloded my game to my new phone for example my ax for the mine I paid 20 smurf berries for that and it is not even on there

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    Virág Ferencné

    nyelvreDear Support!
    I'm very angry! I play smusrfs village games on two phones. One Samsung ACE 4 is my other phone Xiaomi Redmi 3
    On the Samsung phone I started playing a new game and I had to upgrade my tattoo and disappeared. I'm building a new village and I'm already at the 52 level 97% of my VIP membership.
    On my Xiaomi phone, I tried to import the game but handed it to a previously lost wallet. This village is at level 58 and at 96% it is only 4% and reach 59th level. The surprise came this morning, because houses, wonders ... disappeared again ...
    I went into the cloud, returning the same village but again throwing it back to level 56! The village was damaged because many of my houses and skids were completely ready. Everything disappeared, only the area remained and the dwarves, when I enter the game smoothly. So if I look for a cloud in the cloud then I drop back to level 56 if I just go in, the village is completely empty, only the dwarves and my area are in the main village. There is nothing else!
    Unfortunately I do not speak English, I use a translator.
    I'm waiting for the answer and the restored village!
    Thanks!
    Susana54 / Ferenc Virág

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    Diske

    Diske

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    Susanenlow5 (Edited )

    I prefer my old game recover village. I was on level 48 now on 9. I also want you all to know that Susan Y. Linder & Susan Linder are he same person= me.

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    Ryan Spence

    Hey I have just gotten back into Smurfs village. And I am looking for my friends old account is there anyway I can search for it. Or is it gone forever? :(

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    April Sondgeroth

    Ok I lost my memory card I called my phone provider she sed I would have to uninstall & reinstall it. I couldn't get on app at all so please help please

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    April Sondgeroth

    Hi I thought I was gannaget my village back it wouldn't let me click on it. I spend many hrs a day on this please help

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    April Sondgeroth

    Ok I have the auto cloud save on & has been on so how come I can't get a newer copy back? If I use the one that they r showing me I loose several levels. Is there any way to get a closer date to now?

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    Mei Hsing

    How do I recover my saved data? I have spend so much on my smurfberries in my saved game data

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    Khaled

    How do I recover my saved data? I have spend so much on my smurfberries in my saved game data Just j have update my ios. I save the game by gamecenter

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    Carmenzinsur

    Al cambiar de tablet y pasarme el juego he perdido todo lo que tenía construido en la isla,en la montaña,en las flores en los tufos. Quiero que me deis una solución ya que es un incordio reconstruir todo y volver a gastar pitufrutas para volverlo a hacer.

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    Carmenzinsur

    Quiero que me lo arregleis porque me parece absurdo volver ha hacer todo de nuevo

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    Versace prince

    i loss of my villages, can u help, plz thanks Francis 

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