To help ensure delivery, make sure you are using the most recent version of the game, close out all of your open apps, turn off your device, and then turn it back on again. Before you relaunch the game, please also make sure that you have a strong and stable internet connection. While It can take up to 24 hours for everything to appear, this is the maximum amount of time, and it should be much sooner.
- Please note:Everything we deliver to your village directly is done through the Gifting System and will get delivered in a Gift Box.
- While the Gift Boxes we send should pop up immediately upon loading into the areas, it is possible that they maybe get placed on the ground somewhere in the area.
- If you have still not received everything after 24-hours, please reach out to the Support ticket.