We understand losing premium currency is frustrating. We always recommend players not to change the Date and time of your device while playing the game. The progress will reset. For issues involving wasted or lost resources, please contact our suppor team at https://smurfs.zendesk.com. When submitting your request, kindly include the following information to facilitate a prompt and accurate response:
* Your Smurf ID and Support ID
* The device you are using
* Details regarding when and how the issue occurs
Our team will review your case and make every effort to resolve the matter as swiftly as possible.