The upgrade costs are too high, or resource collection/production is too slow to reasonably advance in the game.

We recognize that gameplay balancing, including resource costs and time requirements, can be challenging. We forward all player feedback regarding game economy and difficulty spikes directly to the development team for ongoing review and potential adjustments in future updates to maintain a fair and engaging experience.


If the provided resolution does not address your concern, please contact our Support Team at https://smurfs.zendesk.com. When submitting your request, kindly include the following information to facilitate a prompt and accurate response:

* Your Smurf ID and Support ID

* The device you are using

* Details regarding when and how the issue occurs

Our team will review your case and make every effort to resolve the matter as swiftly as possible.

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