We can help you locate and credit your missing purchase. Please contact our support team https://smurfs.zendesk.com and provide a screenshot of your official email receipt from the store (App Store or Google Play), your Support ID, and your Player ID to expedite the process. Also, provide the details below:
1. Are you only missing the item, Smurfberries, or both?
2. What is the name of the item that you purchased?
3. hich area would you like us to send the item to?
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